Industries are more competitive than ever before. The ones that thrive are the ones that offer premium services/products and that have great partnerships with their clients. In order to put clients at ease, they need to have complete trust in the business that they are working with.

One of the best ways to establish trust is with ISO 9001 certification. While you may have heard of this certification, which involves developing a quality management system (QMS), there are likely some questions that you might have.

What is ISO 9001?

ISO 9001 certification is developed as an international standard of the organization. It sets standards for an organization to operate in a more consistent manner. The latest ISO standard was updated in 2015. There are over 22,000 standards from the ISO organization, which covers everything from technical standards to how to design and build products.

It’s all about maintaining standards – and there are 10 sections known as clauses that need to be maintained. The first three focus on an introduction to QMS while the remaining seven focus on the actual system. It’s important to note that ISO certification isn’t a requirement for an industry, but it is often required in order to become a supplier with various agencies around the globe.

What is Involved with Getting ISO Certified?

There are a few steps with getting ISO 9001 certified that you will need to take into consideration. By taking advantage of training and such, it can make it easier for you to stay on track.

  1. Create and implement a Quality Management System
  2. Have an audit performed
  3. Receive the certificate (and get recertified every three years)

Certified Bodies will help you meet all of the latest principles within the ISO 9001 standard.

What is the Cost?

The cost to receive the certification varies dramatically based on the company. The design and the development of the processes can be included but they don’t have to be. Additionally, the auditors that will come in to provide the certification will vary based on the complexity of the processes.

One of the best ways to find out about the costs is to reach out to a certifying body and get customized details.

What are the Benefits?

At this point, you might be asking yourself what the benefits are for getting certified. After all, why go through all of this work if it’s not something that’s required by your industry? There are benefits for your customers, your employees, and your business as a whole.

Your customers will gain assurance that you’re a high-quality business. It can help you to deliver better customer service and address problems as quickly as possible. Your employees will have a safer working environment that allows them to work more productively. Training and onboarding processes will ensure employees are confident within their jobs, too.

Finally, your business will be able to reduce and even eliminate various risks and operate more efficiently. It can deliver more credibility to your brand and help you to increase both market share and profits.

Moving Forward with Certification

It can be exciting to get ISO 9001 certified because it’s a way to establish trust and offer you another marketing tool to be competitive with the other businesses in your industry.

You can start by contacting a consultant that specializes in certification. From there, you can conduct an internal audit to see how much work you have to do in order to achieve the necessary requirements. An auditor can help you to establish corrective actions. Once you feel as though you’re ready to go, you can go through the main audit and receive your certification.